Cancellation Policy
Using our services? Keep `em in mind!
The user may as per their best interests deactivate their account at any point of time. All cancellation requests must be submitted to accounts and billing department of MSGtext. You may submit your cancellation requests by email or phone. Your request will not be considered valid unless and until you receive confirmation from our accounts or billing department. The confirmation email or number given by accounts department of MSGtext will act as a proof of the cancellation of service.
MSGtext reserves the right to suspend or terminate access to our services without giving any prior notice without specifying any reason and also in case of any possible violation of the terms of use. MSGtext shall not be held liable for any instances of termination of services on the account of non-renewal or non-payment of dues on time, or, violation of Service Usage Policy.
Use of Information Submitted
We need the correct information from you to serve you best.
Using our services? Keep `em in mind!
User name and Email ID provided by the user at the time of Signup should be true to his/her knowledge and the provided Email ID should be in working condition.
However, all the details provided by the user at the time of sign up are hereby kept confidential with the team MSGtext for official use only. Purpose of the Email ID is to inform the user in case of any technical failure, down time of the service, change in service, modification of working policy, and to maintain a two way channel between the customers and the company for any kind of official communications.
It is important to know that in order to keep a track of geographical location of the user, so as to keep a check on any fraudulent activities, we maintain a record of I.P addresses of our users.
In case of any changes in personal information, users can modify the details by logging in using their existing Email ID and password. Go to the profile page in your account and modify what so ever you wish to.
Our services are present to make lives of people easy. Users choose MSGtext by their own will without any force or pressure imposed by the team MSGtext. If any user, at any point of time, wants to opt-out of future communications with MSGtext team, can do so by clicking the URL:
Service Usage
SERVICE USAGE POLICY
You agree to abide by all applicable local, national and international laws and regulations. You are solely responsible for all acts or omissions that occur under your account, including the content of the messages transmitted through the service. The SMS service that sends/receives messages to/from mobile phones is maintained by TEAM MSGtext. The utilization of the SMS service is subject to the following Terms of Service.
1. Any illegal use of the SMS service is strictly prohibited.
2. Messages containing sexual, racist or discriminatory content or any such usage of them may be considered as harassment and you are to be held responsible for this. TEAM MSGtext does not assume any liability for the content of the messages sent.
3. TEAM MSGtext will be exempt from any claim that may arise from third parties as a result of the message content.
4. You guarantee that the content of any SMS always respects and does not in any way conflict with fundamental human rights or will follow the norms of Intellectual Property Right laws. (e.g. right to privacy, prohibition of discrimination on any ground such as sex, race, color, language, religion, political or other opinion, national or social origin.)
5. You accept that the service is provided for professional use only and you agree not to use it to :
6. You acknowledge that TEAM MSGtext delivers SMS?s via major telecom operators and can therefore only influence the delivery transmission of SMS within the technical constraints imposed. SMS?s submitted via Internet will be transferred to mobile network providers, provided that the recipient?s phone is switched on and doesn?t have a full memory and is located in an area covered by its subscribed mobile network provider. You acknowledge that, depending on the recipient?s mobile provider service, it may not be possible to transmit the SMS to the recipient successfully.
7. You are responsible for the privacy and storage of the user-name and password. You agree to be legally bound by all the activities carried out through your accoun
TEAM MSGtext neither claims nor guarantees the availability or performance of this service and accepts no liability for transmission delays or message failures. While TEAM MSGtext makes every effort to deliver messages promptly.
TEAM MSGtext doesn?t refund the credits for undeliverable messages to you because we cannot guarantee delivery of the SMS?s to recipients due to possible errors. TEAM MSGtext debits transmitted SMS?s according to its transmission logs. These logs are deemed correct and valid even if the customer has objected to the correctness of the accounting records, except if investigation by TEAM MSGtext has produced evidence of a technical problem or error.
10. TEAM MSGtext reserves the right to exclude you from using this service, refunding you any remaining amount in your account. All purchases must be considered as final, in compliance with our no refund policy.
11. The SMS account balance is non-refundable and does not bear any interest. All the SMS?s must be used in the validity period from the date of the purchase. No carry forward of the credits will be made unless otherwise defined in a separate contract.
12. You undertake the entire responsibility regarding the messages sent through https://msgtext.com/ services from your account, which are transmitted as per your request.
13. You shall indemnify and reimburse TEAM MSGtext all liabilities, costs, losses and damages, in case of any claim brought against TEAM MSGtext from any third party due to breach of contract.
14. You shall in no way raise questions concerning our price policy since it is liable to change with due amendments in the Government, TRAI or Telecom Operators rules and regulations.
Termination
Any breach can result in termination. You have equal rights.
If at any time you breach the terms and conditions of the service, we may elect to suspend, terminate and/or cancel this agreement and/or recover any damages from you arising from the event(s) giving rise to the suspension, termination or cancellation. We reserve the right to suspend your service at any stage for any reason we may deem necessary to continue to provide any of our services in a way that may be hindered by your status as being our client, your financial status or the content of the messages originating from you.
Upon any such termination, cancellation and/or suspension, you are still responsible for any obligations than accrued. Payment and other obligations under this agreement are not suspended, stayed, or otherwise affected by a suspension of access to/or use of the service (in whole or in part) where said suspension arises from your failure to comply with, or violation of, the terms of this agreement or of any law or legal obligation. Upon termination and/or cancellation, for any reason, you agree to immediately cease using the service and we shall have no obligation to you after any termination or cancellation of this agreement.
You are also free to terminate or cancel this agreement at any time, and for any reason. For such termination or cancellation to be effective however, you must inform us in writing through Email. You will still be under the responsibilities of this agreement for the duration that you used the service and you will cease to have access to the use of any credits that may exist in your account.
Our terms and conditions as well as the prices are subject to change from time to time according to TRAI rules and regulations.
These Services are operated and provided by:
MSGtext.comNo.2/17, bajani Kovil Street, Venkatapuram,
Senji Post, Katapdi Taluk,
Vellore - 632202, India